This Privacy Policy explains how Zavex Chat ("we", "our", or "us") collects, uses, and protects your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Account information: Email address (for authentication) and profile name.
• User content: Chat messages and uploaded images (used solely to generate AI responses).
• Usage data: Interactions, features used, session duration (for analytics and service improvement).
• Device and technical data: Device type, browser, OS version, IP address (for security and debugging).

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our AI chat services.
• Train and enhance our AI models to deliver better, more natural responses.
• Personalize your experience and remember conversation context.
• Respond to support inquiries and troubleshoot issues.
• Ensure security, prevent fraud, and comply with legal obligations.
• Display relevant advertisements via third‑party networks (e.g., Google AdSense).

3. Data Storage & Security

Your data is securely stored using trusted cloud infrastructure with industry‑standard encryption and access controls. We do not sell your personal data to third parties.

4. Third‑Party Services

We integrate with third‑party services that may collect information according to their own privacy policies:

• Google AdSense / AdMob – for displaying advertisements.
• Authentication services – to manage user accounts and sign‑in.
• AI service providers – to generate chat responses.

These services may use cookies, device identifiers, and other tracking technologies.

5. Advertising

Ads may be shown using Google AdSense and other advertising networks. These networks may use cookies and device identifiers to serve personalized or non‑personalized ads. You can manage your ad preferences through your device or browser settings.

6. Data Retention

We retain chat history and account data only as long as necessary to provide our services and improve AI models. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at the email below.

8. Age Requirement

This service is strictly intended for users aged 18 years or older.

We do not knowingly collect personal information from individuals under 18. If we become aware that a user under 18 has provided personal data, we will take immediate steps to delete such information and terminate the account.

9. AI Disclaimer

AI‑generated responses may be inaccurate, incomplete, or inappropriate. They are provided for informational and entertainment purposes only. Do not rely on them for medical, legal, financial, or safety decisions.

10. Prohibited Content

We strictly prohibit pornographic, graphic, illegal, or abusive content. Any violation will result in immediate account termination.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: zavextech@gmail.com
Developer: Bikram Barun, Nepal

© 2026 Zavex Chat. All rights reserved.