Terms of Service
Last updated: April 2026
By accessing or using Zavex Chat ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
1. Eligibility
You must be at least 18 years old to use this Service.
By creating an account, you confirm that you are 18 years of age or older. We reserve the right to request age verification and suspend accounts that violate this requirement.
2. Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.
3. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose or in violation of any applicable laws.
- Harass, abuse, stalk, threaten, or defame any person or entity.
- Upload, post, or transmit any content that is pornographic, obscene, graphic, hateful, or otherwise objectionable.
- Attempt to reverse‑engineer, decompile, or disrupt the Service.
- Use automated means (bots, scrapers) to access the Service without permission.
- Impersonate any person or entity.
Violation of these terms may result in immediate suspension or permanent termination of your account.
4. User Content
You retain ownership of the content you submit (messages, images). By submitting content, you grant us a worldwide, royalty‑free license to use, process, and store it solely for the purpose of providing and improving the Service (including AI model training).
5. Credits & Virtual Items
Credits have no real‑world monetary value. They are a virtual currency used solely within the Service to access AI chat features.
- Credit packages are one‑time purchases and never expire.
- Credits are consumed per message or interaction as described in the app.
- Credits are non‑transferable and cannot be exchanged for cash or any other value.
6. Purchases & Refunds
All credit purchases are final and non‑refundable, except as required by applicable law or the refund policies of the platform (Apple App Store, Google Play, or Paddle) through which the purchase was made.
If you believe you are entitled to a refund under applicable law, please contact the platform where the purchase was made. We may, at our sole discretion, issue refunds in exceptional circumstances.
7. Intellectual Property
All content, trademarks, logos, and software associated with Zavex Chat are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works without our express written permission.
8. Third‑Party Advertisements
The Service may display advertisements from third‑party networks such as Google AdSense. We are not responsible for the content or practices of these advertisers.
9. AI Disclaimer
AI‑generated responses are produced automatically and may be inaccurate, incomplete, or inappropriate. They are provided for informational and entertainment purposes only. You should not rely on them for professional advice (medical, legal, financial, etc.).
10. Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for any violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error‑free, or secure.
12. Limitation of Liability
To the maximum extent permitted by law, Zavex Chat and its developers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Nepal, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Nepal.
14. Changes to Terms
We may modify these Terms at any time. We will notify you of significant changes by posting a notice on the Service or via email. Your continued use after such changes constitutes acceptance.
15. Contact Information
For questions about these Terms, please contact us:
Email: zavextech@gmail.com
Developer: Bikram Barun, Nepal
© 2026 Zavex Chat. All rights reserved.